The Able Transport Advantage
Our passion is what sets us apart in the special needs transportation industry. Our goal is to be the provider of choice for organizations requiring specialized transportation services and we will continuously strive to exceed our clients’ expectations.

Able Transport has implemented comprehensive processes that address operations, training and quality. We are ISO 9001:2008 registered to ensure that we deliver the quality and excellence in our services that our clients demand. We are proud to offer a full service, door-to-door, specialized transportation service that assists organizations with cost and fraud control. Most importantly, we provide a sense of security in knowing that our passengers will be treated with the utmost care and respect.

Industry Expertise
  • 18 years experience transporting injured and special needs individuals for insurance companies and major healthcare organizations
  • Fully licensed, professional staff subject to ongoing training and evaluation
  • Thorough understanding of the assessment and rehabilitation processes with the ability to provide assistance when appropriate
  • Vast experience and familiarity with the extensive networks of assessment offices, treatment clinics and rehabilitation firms
  • Active membership and participation in respected transport associations and forums to acquire the industry’s best practices
Commitment to Customer Service
  • ISO 9001:2008 registration to ensure compliance with the highest professional quality and service standards
  • An intrinsic sense of responsibility to all of our clients, their customers and our passengers
  • A courteous, professional and customer service driven call centre
  • Staff who are highly knowledgeable and trained in the requirements of special needs individuals
  • Door-to-door passenger service
  • Quick and effective response to all customer inquiries and concerns
Operational Excellence
  • Accessible 24 hours a day, 7 days a week, 365 days a year, including all holidays
  • National coverage
  • Responsive to all emergency and urgent requests
  • Comprehensive, secure and confidential communications
  • Stringent hiring procedures for all staff to ensure the most highly qualified personnel
Cost Control
  • Highly competitive flat rate schedules
  • Detailed billing to ensure complete accuracy
  • A strict “No tip” policy and no unexpected fees
  • Ability to identify the most efficient means of transport while adhering to client parameters
  • Comprehensive, full service travel bookings to reduce administrative time
  • Propane fueled vehicles to minimize harmful emissions and reduce operational costs
  • Errors & Omissions insurance to effectively manage potential risks associated with our industry
Fraud Control
  • Detailed billing enables accurate matching to case files
  • Signed vouchers verifying services
  • No unauthorized stops or side trips
  • Detailed activity reports
  • Electronic audits of claimant histories
  • Strict adherence to the Personal Information Protection and Electronic Documents Act (PIPEDA)

More about Able Transport Ltd.